Welcome to luxclosetonline.com. We are committed to providing you with an excellent shopping experience. If you are not completely satisfied with your purchase, here are our refund terms:
Refund Request: You have 30 days from the date of delivery of the item to submit a refund request. Please contact customer service through our website to submit your request.
Return Conditions: The item must be unused and in its original packaging. All attached tags, accessories and manuals must be returned. We reserve the right to determine whether the returned item is eligible.
Refund Processing: Refunds will be processed within 5 business days of us receiving the returned item. Refunds will be refunded to the original payment method, which may vary depending on the payment method.
Shipping: We will cover the return shipping costs if the return is due to product quality issues or order errors. In other cases, the return shipping costs are borne by the customer.
Special Items: Custom and clearance items are not eligible for the refund policy. Please check carefully before purchasing.
Contact Information: If you have any questions or need further assistance, please contact our customer service team. Contact details are as follows:
Email: connorkrammes@luxclosetonline.com Phone: +1 702 872 1922 Thank you for your understanding and support, we are committed to providing you with a satisfactory shopping experience.
